Privacy Policy

We place great importance on your privacy

information secure is our top priority. We endeavor to protect and respect your privacy. This Privacy Policy explains how we collect and use information on this website to help you understand the use of your personal information while maintaining your control over your privacy. This website collects two types of information: general data (including website traffic information, such as the number of visitors to this website every day) and personal information for our e-newsletters (including name, e-mail, and address).

*Warning: Please do not use this website if you do not agree to our collection of such data.

In addition, we will publicly disclose any amendment to this Privacy Policy on this website. In the event of significant changes, we will notify you through our website or other means and maintain your control. By continuing using our website services after an amendment is published, you accept and agree to comply with this Policy.

Last updated on: May 31, 2019

  1. Collection and Use of Information

    This website will collect your personal information when you register a product for warranty services on this website or use the services provided by this website:

    1. General data

      We mainly collect general data regarding the visitors to this website, such as the number of people browsing this website during certain periods. We are unable to identify who you are from the general data.

    2. Personal information

      (1)When you register a product for warranty services or use any other services provided by this website, you may be required to provide information such as your name, e-mail address, mailing address, and telephone number in order for us to identify you and offer relevant services. You are entitled to choosing whether you will provide us with your personal information. However, if specific information is required, choosing not to provide such required information may result in failure to complete product registration, and we will be unable to provide warranty-related services for you in the future.

    3. Your location and browser information

      During your visit to our website, we will use cookies to track the web pages you browse and the amount of time you spend on each page. In addition, we will automatically collect specific information, including the URL you are visiting, the type of browser you are using, and your IP address. An IP address is a number automatically assigned to your device when it is connected to the Internet. Web servers and programs that “form” each web page will automatically identify your device through the IP address. When your device sends a request to visit our website, our server will immediately record your IP address. We will not connect your IP address with any personally identifiable information about you. Therefore, even if the information about your device is recorded, you remain anonymous to us.

  2. Our Cookies Policy
    1. What are cookies?

      A cookie is a small text file containing information that is stored on your computer or mobile device (collectively “devices”) by our website through your browser. A cookie usually consists of the name of the website that the cookie is sent from and the cookie lifetime (i.e., the amount of time the cookie remains on your device). Some cookies contain the information essential to the proper functioning of this website. Without cookies, the services you request may be unavailable. Please note that the cookies used on this website will not collect your personal information or even use your personal information for promotional purposes or remember your location when you browse this website.

    2. Why do we use cookies?

      We use cookies to make this website more accessible and properly tailor our website and products to your interest and needs. Moreover, we use cookies to compile anonymized data and general statistical data, which help us understand how users use this website and improve the structure and content of this website.

    3. What cookies do we use? How Google Uses Cookies

      A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

      We use cookies for many purposes. We use them, for example, to remember your safe search preferences, to make the ads you see more relevant to you, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember your ad settings.

      Please note that disabling or deleting cookies may impede your access to all functions of this website.

  3. Purpose of Collected General Data, Cookies, and Device Information
    1. We use general data, cookies and other technologies as well as device information to make this website more accessible. Moreover, they help us understand how users use this website and improve the structure and content of this website. All general data are anonymized data obtained from statistical reports and will be used for ad promotions and analyses. We do not hold browsing history and other sensitive personal information about specific visitors.
    2. Please be sure to keep in mind that this website may contain links to third-party websites with a privacy policy different from ours. For instance, if you click on a shared link on this website, you may leave this website and go to a completely different site. Links include those to the websites of advertising agencies, bike dealers, content providers, and business partners. It is possible that they will use our name or trademark due to cooperation or other agreements. These websites will probably send their cookies to your device and collect and use the data we do not collect. We are unable to control these websites and their use of information, and we do not bear any obligations or responsibilities for these websites.
  4. How We Collect and Use Personal Data
    1. Information about e-newsletter subscription, product registration, etc.
    2. After you subscribe to our e-newsletters, you will receive news, product updates, or information about special offers sent to your e-mail inbox from us. Feel free to e-mail us at sales@dizobike.com. When we receive your request to unsubscribe from our e-newsletters, we will contact you and cancel your subscription or delete your personal information on this website. Such data are processed based on your consent to receiving such information and complying with our terms and conditions regarding subscription. We will retain your e-mail information until you notify us of your wish to stop receiving such information.
  5. If you wish to delete your own account from this website or refuse to allow our marketing team to use your personal information, please contact the DIZOBIKE Customer Service, and we will get back to you within 30 days of receipt of your message. DIZOBIKE Customer Service Box: sales@dizobikes.com.
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